Privacy Policy

1. Who we are

SKUMuse is operated by SKUMUSETECHNOLOGY LIMITED, a company registered in Hong Kong. Contact us at support@skumuse.com.

2. Information we collect

• Waitlist and account information, such as your name, email address, login credentials, product category, and interview preferences.
• Product information you provide, including product details, images, links, listings, and materials you upload or authorize us to import.
• If you connect TikTok Shop, product data available under the permissions you approve. We do not access information beyond those scopes, and you can revoke access.
• Payment information processed by Stripe. We do not store full card numbers.
• Technical and usage data, such as pages visited, features used, device information, and security logs.

3. How we use information

We use information to operate the waitlist; conduct product research; provide scripts, previews, and videos; process payments; provide support; secure and improve the service; and meet legal obligations. We do not sell personal information.

4. AI processing

Product information may be processed by AI models, including third-party model providers acting as service providers under contract. We do not use your product data to train our own models without your consent.

5. Sharing

We may share the minimum information needed with service providers for cloud hosting, storage, AI processing, payments, and analytics; when required by law; or as part of a business transfer. Providers are required to protect the information they process for us.

6. Retention, disconnection, and deletion

Waitlist information is retained while the research program is active or until you ask us to delete it. Account information is retained while your account is active. TikTok-sourced data is deleted after disconnection or a valid deletion request, subject to legal retention requirements.

To disconnect TikTok access, revoke SKUMuse in your TikTok account settings. To request account or data deletion, email support@skumuse.com with the subject “Data deletion request.” We will verify the request and respond within 30 days.

7. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or export personal information, or object to certain processing. You may also withdraw waitlist consent at any time by contacting us.

8. Security

We use administrative, technical, and organizational safeguards. Data is encrypted in transit and at rest where supported, and access credentials and tokens are restricted by account and purpose. No system is completely secure.

9. Children and changes

SKUMuse is not directed to individuals under 18. We will post policy updates here and provide additional notice when a change materially affects your rights.